Privacy Policy
PRIVACY POLICY
Why this privacy statement?
We process your personal data for the benefit of our services. We attach great importance to your privacy and we will therefore handle this personal data confidentially and carefully. Personal data is processed in accordance with the legal provisions such as the Personal Data Protection Act, and as of 25 May 2018 the General Data Protection Regulation prescribes. We would like to provide you with further information about this in this privacy statement.
Applicability privacy statement
This privacy statement provides information about the processing of personal data by or on behalf of Following Lucy and only applies to the use of personal data of its customers and visitors to the website.
This privacy statement does not apply to websites of third parties, such as websites or apps to which Following Lucy refers on its website and in its mailings. Following Lucy advises to consult the privacy policy of these third parties on the relevant websites.
Identity Following Lucy
Following Lucy is responsible within the meaning of the Personal Data Protection Act and – with effect from 25 May 2018 – the General Data Protection Regulation. This privacy statement provides information about the collection and processing of personal data by or on behalf of Following Lucy.
Following Lucy is registered with the Chamber of Commerce under number 77289226. Following Lucy has its registered office and principal place of business in 1054 MD, Amsterdam at Jan Pieter Heijestraat 119 c-h, and can be reached via the e-mail address [email protected].
How do we collect personal data?
Following Lucy may receive information from you in the following ways:
Directly from you: for example by entering into an agreement with us, if you contact us by e-mail, telephone or in writing, or by subscribing to our newsletter. Via our own website: for, among other things, the performance, improvement and registration of our services, we collect various data via our website, including through the use of cookies. Via third parties: we may use the services of third parties. These third parties then act on behalf of Following Lucy. This privacy statement also applies to the data collected via these third parties when they act as processor for Following Lucy. We are not responsible for the collection of data that is not commissioned by Following Lucy. In this regard, we refer you to the privacy policy of these third parties.
What personal data do we collect?
Following Lucy can process personal data about you because you use the services of Following Lucy, and/or because you provide it to Following Lucy yourself when filling in a contact form on the website. Following Lucy may process the following personal data:
• Contact and account information – such as name, address, telephone number, email address and login details provided by you.
• Payment and billing details – if you enter into an agreement with us, we need your bank details for the financial settlement.
• Website data – such as IP address, traffic and location data and information about the use of our website(s).
With whom do we share your personal data?
Following Lucy may share your personal data with companies affiliated with Following Lucy, its clients, subcontractors (such as processors) who provide services or carry out assignments on our behalf, suppliers, government agencies and other business relations.
Following Lucy may be required to provide your information due to a legal obligation resting on Following Lucy and/or in response to requests to that effect from authorities.
Following Lucy has taken the necessary organizational and contractual measures to ensure that the personal data is processed and protected in line with European and Dutch legislation.
Which cookies do we place?
Our website uses cookies, which store technical information. Cookies are small information files that a website leaves on your device, which track your activities within our website. This concerns, for example:
• the visitor's IP address;
• the date and time of the visit;
• the URL of the referring site (the site from which the visitor comes);
• the pages visited on our website;
• information about the browser used (type and version, operating system, etc.).
Technical information and cookies are used by us to facilitate your visit to the website and to optimize the performance and user experience of the website. Cookies can be placed by Following Lucy itself as well as by other parties with whom Following Lucy collaborates. Below you will find an overview of the types of cookies that are placed via the Following Lucy website:
Functional cookies
Following Lucy places cookies that are necessary for the website to function properly and to provide a requested service. These cookies are used to save certain user and preference settings, to store any login details and to optimize the user-friendliness of the website.
Analytical cookies
Following Lucy uses analytical cookies, such as the Google Analytics cookies, which collect information about the use of the website. This records, among other things, the number of website visitors, the pages visited and the duration of their stay. The collected data is used to improve the service and to optimally tailor the content of the website to the wishes and needs of the users.
Following Lucy has concluded a processor agreement with Google for the use of Google Analytics. This agreement ensures that the Google Analytics cookies are set in the most privacy-friendly way. Following Lucy has not given Google permission to use information obtained through Following Lucy for other Google services.
Tracking or advertising cookies
Tracking cookies are cookies that collect data about the (internet) behavior of the user of the website. These tracking cookies are used to allow the user to make optimal use of our website. For example, these cookies are used to record information about the visit so that relevant information can be used for the convenience of the user on a subsequent visit by, for example, already filling in forms or offering advertisements that match the (search) profile of the user. user.
Turn off cookies
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services, on our and other websites, may not function properly if cookies are disabled in your browser.
Social media
On our website you can share information via social media, via the available social media buttons. The relevant social media can place cookies via these buttons. We have no influence on the use by those parties. They are themselves responsible for the use and provision of data obtained in this way. The privacy policy and general terms and conditions of the relevant social media apply to this use.
How long do we keep your data?
Following Lucy does not store your data longer than necessary for the execution of the agreements and in any case no longer than 5 years after the agreement has been terminated, unless this is necessary to comply with a legal obligation to retain.
What rights do you have?
You must ensure that Following Lucy has the correct personal data. You can object in writing to the use of certain data by Following Lucy, or request access to, correction and/or deletion of your (personal) data via the e-mail address [email protected]. Any corrections communicated by you will be processed upon written request. Following Lucy will respond to your request as soon as possible, but within four weeks.
Complaints about the use of personal data can be addressed to Following Lucy or to the Dutch Data Protection Authority.
How do we protect your personal data?
Following Lucy takes the protection of personal data very seriously and takes appropriate physical, administrative, organizational and technical measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.
If you nevertheless have the impression that your data is not properly secured or there are indications of misuse, or if you would like more information about the security of your personal data, you can contact Following Lucy via [email protected].
Amendments
We can change our privacy policy. We will adjust changes to our privacy policy in this privacy statement. We therefore advise you to regularly study our current privacy statement with regard to changes.
Questions, comments, complaints
If you have any questions, comments or complaints regarding this privacy statement or about the way in which Following Lucy handles your personal data, you can contact us by e-mail at [email protected].